Xfinity app not working on roku error 500

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Re: Xfinity Stream crashing on startup with 11/1/23 update. I have two roku TVs. The Xfinity Stream has been working fine since I moved into my house 2 years ago. Tonight when I go to start the stream on either TV, the app starts normally goes to the main screen and almost immediately it shuts down and takes me back to the roku main screen.Just like my Flex device has continued to always work, and streaming live TV on my laptop has always worked. I know Roku blames that Xfinity has a buggy app, and Xfinity blames Roku. All I know is they can keep pointing fingers at each other and drag hours of your valuable time 'troubleshooting', or they could fix the issue. In my opinon, it's ...Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. Manufacturer support & warranty resources; Discussions; Roku Audio. Discussions; Roku Smart Home. Using your smart home devices; Cameras & doorbells; Lights ...

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I cannot get the "advanced security on the go" feature to enable through the Xfinity app. I keep getting the following message: "Advanced security on the go wasn't setup correctly". I have connected with chat support multiple times, and each time they refer me to the following article, but I cannot get past step 4 for IOS devices ...• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itFirst, make sure that your Roku and Xfinity Stream apps are both up to date. If they aren’t, update them and see if that fixes the problem. If that doesn’t work, try restarting your Roku. Sometimes apps can get stuck and restarting can fix that. If neither of those things works, the next step is to uninstall and reinstall the Xfinity Stream ...3. Unable to cast the Xfinity Stream app. Unfortunately, you can't cast the Xfinity app from your phone to a TV. But here is what you can do: Use Roku to watch content. Connect a PC to your TV via Chromecast.Restart & reset modem, roku etc. 3. Uninstall & reinstall xfinity steam app. 4. Add new user to my account and try authorising with the new user account. Tech team suggested what I already tried. Technician even came and check, but they say it is software issue that they cannot work on.Updated the app, deleted and reinstalled the app 3 times, updated Roku tv software 2 times, restarted the tv from settings 2 times, my dad was upstairs on the phone with Xfinity which I assume entailed restarting the modem and other useless troubleshooting steps that Xfinity will walk everyone through, and still not working.To resolve this issue, try the following: Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast ...Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".@tlashongreen Hi dear user, we are sorry for any inconvenience you're experiencing.Our teams are working on resolving this issue and a fix will be implemented in an upcoming release. In the meantime, please try fast forwarding by pressing right on the control pad until video playback begins as a w orkaround. Thank you for reaching out and reporting this issue.Delete the Stream app, reboot your modem and the Roku at the same time. Install the Stream app again. 1. amywantstouseroku • 5 yr. ago • Edited 5 yr. ago. I have tried this, but I will do it again since there were two responses to do the same thing. I tried this again as suggested and it did not work.Nov 2, 2023 · Re: Xfinity Stream crashing on startup with 11/1/23 update. Many posts on xfinity community seems like a roku issue as fire sticks work (as posted by others). Not sure if roku or xfinity issue but has been happening now for 2 days not sure who is working in this if anyone. 11-02-2023 04:34 AM.Feb 5, 2024 · Here are some options on performing a manual software update. Option 1: Using the Samsung TV remote: - Navigate to Menu. - Select Settings. - Select Support. - Select Software Update. -->> Note: If the Software Update option is grayed out, it's because a streaming app is running in the background.Sep 28, 2023 · Visitor. •. 2 Messages. After I uninstalled, restarted, reinstalled it still wouldn't work. I unplugged my roku and after replugging it in I reset my wireless connection. After that, when I reinstalled the Xfinity app I finally got the "authorize" screen and it worked. It shouldn't be this hard, but have noticed that this happens if I don't ...@tlashongreen Hi dear user, we are sorry for any inconvenience you're experiencing.Our teams are working on resolving this issue and a fix will be implemented in an upcoming release. In the meantime, please try fast forwarding by pressing right on the control pad until video playback begins as a w orkaround. Thank you for reaching out and reporting this issue.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Restart your device or clear the cache for the stream app. Xfinity Stream not working on Roku devices. The app does not support Roku devices uninstalling and reinstalling the app. With that, you can also restart the Roku device. Xfinity Stream not working on Fire Stick. App not supporting with Fire STcik can also solved with app resistaling.Aug 21, 2022 · Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.To fix the Xfinity Stream on your Roku, try to restart your Roku device, relaunch the Xfinity app, check your internet connection, check the condition of your cables, update Roku and reinstall the Xfinity app, try using an ethernet cable, or factory reset your Roku if nothing else works.If the discovery+ app or website is crashing or will not load, try the following: Close the discovery+ app or browser window. Clear the data and cache on your device. Open the discovery+ app or reload the browser page, and try playing the video again. If the issue persists, please contact us and include the following information:

The causes of Xfinity App on Roku Error 500 are not specific, but they are numerous. However, some of the common causes include poor internet connection, outdated Xfinity …We can tell you that your Roku device is working fine, we are aware of an issue that is unfortunately negatively impacting our Xfinity Stream App on all devices. Our fix teams are engaged and working to resolve the issue as quickly as they can. We hope to have the functionality of the Xfinity Stream App restored as quickly as we can.Jun 28, 2020 · The following solved the error code 500 on both of my remote TVs: (1) Remove the Xfinity streaming app from your Roku device. (2) Disconnect your router ……

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. No, it just states that the Roku can only connect ove. Possible cause: Dec 8, 2023 · Here's the detailed steps to direct message u.

Nov 24, 2021 · As you are typing a drop-down list appears. • Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter or tap the > icon to send it any of those platforms will be able to assist.This will restart Roku and then you will have to login to network again. 6. From within the Xfinity app, navigate to "Connected Devices" and select "Forget this device" (your Express). This will allow router to establish new connection with your Express. 7. Restart both your router and your Roku.

We recommend starting performing the below steps and see if you can resolve the issue: Remove the channel from the Roku device. Power cycle the Roku device, by disconnecting it from the power cable and reconnecting the device back to the power. Re-add the channel back to the Roku device. One additional suggestion we would like for you to try by ...Hello @user_m1scvi, Thanks so much for taking a moment out of your day to leave a post on our community forum. Please check out Learn more about our paid Xfinity X1 and Xfinity Flex apps and Available networks to livestream in-home and out-of-home with Xfinity Stream While we’d like to make all content available to you through …Xfinity Stream has worked fine for months & tonight it won't connect. It loads the Xfinity home screen and then kicks back to the homepage. I have completed every imaginable troubleshoot. Unplugged Roku. Deleted App Added App Back Signed In Verified Xfinity Wi-Fi Connection Signed In Again. Repeated these steps multiple times.

Some of the main reasons why your app is not work No. Currently, the Xfinity Stream app for Partner Devices doesn't support the following features: Control through your Xfinity Voice Remote. Movie and TV show rentals through Xfinity On Demand (Available on Roku and Amazon Fire TV — not available on LG or Samsung Smart TVs). Pay per view (PPV) event rentals.I agree. Noticed it was removed recently. Now have to leave a program to use the guide. Old in-app menu let you scroll through a mini guide while still watching a program. Bad decision to remove it. I wonder if the point is to make the app so bad, that it forces people to get a cable box that they don't really want. Hum. The Xfinity Stream app is included with your Xfinity service103.6K Messages. 2 years ago. Try calling 1 When the home internet market has more true competition, I highly doubt we will have data caps any longer. Apparently some in government agree, as seen in this Xfinity Price Gouging Investigation . 1.2 TB (1,200 GB) is the internet data usage limit for Xfinity each month. If you go over you, pay $10 for each 50GB. Click the "Direct Message" icon Jan 29, 2024 · I have the same problem, my other apps work on Roku so I believe Xfinity did something and Roku isn't in sync. But we can't be the only two people having this issue In today’s digital age, having a reliable and fast internet connecRe: Missing xfinity Cable Channels when streaming throu3) RESTART Roku device (both/all devices in your case). Binge Watcher. 07-23-2023 05:46 AM. Re: Xfinity app updated yesterday to version 6.13. The audio / video still out of sync on Xfinity ap. This morning trying to watch Katie Phang on MSNBC on my Roku TV 7140X YN00XR.591637. sw 12.0.0 build 4182-30 as previously reported. timestamp 2023-07-23T12:16:37Z, ID 37-293-056.Roku is a streaming device that allows you to access your favorite streaming services like Netflix, Hulu, and Amazon Prime Video. It also has its own website, which provides access... Xfinity ROKU App Error 500: How to Fix Xfinity Roku App Error 500 A yellow progress bar appears at the bottom and it seems like it is loading a new page, but then it brings me back to the "Choose Provider" page. This results in a constant cycle of trying to login and being returned to the login page to login. I have attempted this with another Xfinity/Comcast account as well, and the exact same problems arise.1. Delete Xfinity beta app. 2. Unplug power supply from Roku stick for a few minutes. 3. Plug it back in and redownload the app. 4. Complete authorization process with link code to your phone or computer. Please let me know if this made any difference, and we will be standing by. Advanced Settings at the bottom. Port forwarding at the t[Xfinity TV customers can: Enjoy your full TV subscription in Sep 10, 2023 · Could you please sen Create a different player app for us Plex users that want a all in one device that can play all tv and movie services. This Plex app is garbage that you guys have on here. I mean TV's, Phones, Computers, Tablets, Roku, Firestick, Nvidia Shield, Chromecast all have apps that play Plex and let us access our own media.